On mobile editions of Windows, such as Windows 10 Mobile, only drivers that are part of the operating system are loaded. Unlike desktop editions, it is not possible to load a driver through an external driver package. With the new in-box INF, Usbser.sys is automatically loaded if a USB-to-serial device is detected on the mobile device. For certain Universal Serial Bus (USB) devices, such as devices that are accessed by only a single application, you can install WinUSB (Winusb.sys) in the device's kernel-mode stack as the USB device's function driver instead of implementing a driver. This topic contains these sections: Automatic installation of WinUSB without an INF file. Improvements and fixes. This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). It was released after Windows 8.1, and it belongs to NT family. At the present, 27% of all devices worldwide operate on Windows 10 OS, and everyone could update their licensed copies of Windows 7, Windows 8.1 and Windows Phone 8.1 up to Windows 10 for free during the first 6.

Before you begin

Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:

Update the device driver

1. In the search box on the taskbar, enter device manager, then select Device Manager.

2. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.

3. Select Search automatically for updated driver software.

4. Select Update Driver.

5. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

Reinstall the device driver

1. In the search box on the taskbar, enter device manager, then select Device Manager.

2. Right-click (or press and hold) the name of the device, and select Uninstall.

3. Restart your PC.

4. Windows will attempt to reinstall the driver.

More help

If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.

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